I know a lot of you are Zooming these days.
Unfortunately I’ve received reports and also personally participated in troubleshooting zoom problems with multiple clients.
I don’t have all the answers right now, but I think Mac OS 10.15 (which is hard to avoid, as previously mentioned) may be a common vortex. I’ve had clients with video and audio problems in zoom with BOTH built in audio / video (a la Mac Book and iMac) and separate audio and video — such as using a plug-in Webcam, microphone or headphones.
And the other quirk in this whole process is, what if the updates we do fix some problems but then create others? I think both the Mac operating system and the windows operating system have gone the wrong way on updates in the past few years. it’s this forced updating that is just killing us, in a metaphorical sense of course.
Why can’t we just have one version of the operating system for five years and get just minor security updates from time to time?. We don’t need features, we don’t need to reinvent the wheel.
now with this all said, there is apparently a new update for Zoom on the Mac coming out today. If you use them regularly, make sure you get this update because it may fix some of the bugs you were experiencing. if you are not prompted to update automatically when opening zoom, you can click on the zoom.us menu at the top and check for updates.
We are learning and growing together. Sometimes there’s going to be some growing pains.