$2500 Savings a Year??
As you know, I have been able to save several customers money on their Comcast bills. I don’t really have a lot of experience negotiating with Frontier because most of my clients have Comcast. One time, I was able to help a client save $500 a year with Cox Cable. While I will make a call to Comcast in the course of a normal appointment with you, given the potential for savings it is often worth it ( I will let you know in advance) to have me come out at the 1 hour rate simply to make a deal for you.
Recently, I really hit a grand slam for a client. He had been taken advantage of by a tech support scam where he was hit up for $300 for printer support. I was able to get $200 of that back. The client was also paying $25 per month for supposedly legit tech support but hadn’t make contact with the outfit in years. I have been his tech support for the past 2.5 years. I got that knocked off by contesting it with his credit card. That is a savings of $300 a year.
I didn’t want to stop while I was on a roll. I said — let me look at your Comcast bill. I think I can save you some serious money. Boy, did I ever!
My client was a serious and very profitable customer for Comcast. He had many educational / documentary / music packages added to his Comcast bill. In fact, there were packages that I didn’t even know existed. The client is a man with a very scholarly reputation. Not all learners can get to a classroom due to age and mobility, so he treats his TV as the classroom. Fine by me. Nonetheless, the Comcast bill is about $400 a month with some movie rentals (package price was $375 including taxes and fees). [You can pick your jaw up off the floor now].
There was a desire not to cut services from the bill. Comcast did not fail us. They were able to reduce the bill by $42 per month with the price guaranteed for 2 years. That is a savings of $504 per year.
The savings blitz did not stop there. My client then told me he was paying for a 2nd Comcast bill. Hmmm…. A second residence somewhere? He thought he had been paying this bill for about 6 or 7 months. It was a Comcast business account for TV (6 cable boxes) and internet. $164 per month. To make matters even more confusing, the bill clearly said it was for the RECREATION AREAS of the apartment building. I was pretty sure that my client was not a commercial landlord. This one took about 24 hours to straighten out but it turns out that this was all in error. What an error!! No Gold Glove for Comcast here (baseball joke). Credit will be given for past payments.
If I never brought up the Comcast bills, this would have gone on and on with no end in sight. The elimination of this bill represented an annualized savings of $1,968 (the last year a pitcher won 30 games in the big leagues).
Unbelievable right? It really happened. $2500 a year in Comcast savings. We lived to tell.
I just want to add this disclaimer. I have many clients that pay $250 or more on their Comcast bills because they have not negotiated in years. There is a good chance I can save you some $$$. If you are paying $200 or less, I can possibly save you some money if you are willing to cut back on service. If you just negotiated a deal recently, now is probably not the time to negotiate a new one. I own my modem and router. I believe it on a technical principle, not necessarily a cost principle. However, even though they cost me $260, if they last 3 years (and I think they will), I will still save money versus the Comcast modem / router which is $468 over the same 3 year period. I used to say that if you had phone service with Comcast it is hard to own your own modem but you can still own your own router. Best Buy has made that a little simpler. They now have a cable modem with voice, with a not so great router built in, for a cost of $200. If you have a large house or a house with WiFI challenges (unique shape perhaps), you need your own router regardless of whether you rent a modem from them.